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FAQ

Top 5 Questions

Are your games fair?

In order to create an account, all you have to do is click on the ‘register’ button in the top left corner of the webpage and enter your details in the fields provided. Once you have done this, you will receive a confirmation email with a link. You should click on this link in order to verify your account. Once these simple steps have been completed, you’re good to go!

I have made a withdrawal from JooCasino. When will I receive my money?

In order to create an account, all you have to do is click on the ‘register’ button in the top left corner of the webpage and enter your details in the fields provided. Once you have done this, you will receive a confirmation email with a link. You should click on this link in order to verify your account. Once these simple steps have been completed, you’re good to go!

How do I create a JooCasino account?

In order to create an account, all you have to do is click on the ‘register’ button in the top left corner of the webpage and enter your details in the fields provided. Once you have done this, you will receive a confirmation email with a link. You should click on this link in order to verify your account. Once these simple steps have been completed, you’re good to go!
Deposits and withdrawals

What do I do if I have forgotten my password?

In order to create an account, all you have to do is click on the ‘register’ button in the top left corner of the webpage and enter your details in the fields provided. Once you have done this, you will receive a confirmation email with a link. You should click on this link in order to verify your account. Once these simple steps have been completed, you’re good to go!
Account

Can I change my email address?

In order to create an account, all you have to do is click on the ‘register’ button in the top left corner of the webpage and enter your details in the fields provided. Once you have done this, you will receive a confirmation email with a link. You should click on this link in order to verify your account. Once these simple steps have been completed, you’re good to go!

What do I do if I have forgotten my email address?

In order to create an account, all you have to do is click on the ‘register’ button in the top left corner of the webpage and enter your details in the fields provided. Once you have done this, you will receive a confirmation email with a link. You should click on this link in order to verify your account. Once these simple steps have been completed, you’re good to go!

What do I do if I have forgotten my password?

In order to create an account, all you have to do is click on the ‘register’ button in the top left corner of the webpage and enter your details in the fields provided. Once you have done this, you will receive a confirmation email with a link. You should click on this link in order to verify your account. Once these simple steps have been completed, you’re good to go!